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Additional services of the Sanssouci Complex
„Little things making your stay more pleasant“

The Spa Resort Sanssouci merges a high quality of services in the accommodation, gastronomy, balneology a and congress services fields. However, the beauty and luxury is in the details. That is why the Spa Resort Sanssouci also provides many other services which will make your stay more pleasant.

• Bellboy - always at hand
  He will help you with your luggage at arrival and on departure, and lead you to your room. He will listen to your questions and requests, will give advise, and help where he can.
• Secretary services - universal office
  These services include faxing, copying, and document printing. Internet access is not only ensured in rooms, but also in the business center.
• Children's corner - modern furnished playroom
  Your children can enjoy themselves by playing social games or watching TV, movies, and fairytales on DVD.
• Baby sitting - qualified baby sitting
  With our baby sitting services, your children will receive highly qualified care. The price depends on the scope of the service.
• Guest transport by the hotel shuttle bus - free
  The shuttle bus rides to the colonnade and back according to a schedule. Using the shuttle bus, you can comfortably and quickly get to the healing water of the springs or to a stroll in the spa zone.
• Bus line no. 2 - free
  The spa guests accommodated in the Spa Resort Sanssouci can use this line for free for transport from Sanssouci to the spa zone all the way to Císařské lázně (Emperor Spa) or in the other direction to the Varyáda shopping center.
• Car rental
  If you want to explore on your own, our concierge will help you to rent a car.
• Ordering flowers
  You can order flowers, bouquets, and flower decorations for any occasion from our concierge. Our employees will prepare the flower decorations exactly according to your ideas.
• Additional cleaning services
  Besides the standard services, the cleaning service also offers laundry, ironing, and dry cleaning services. The price depends on the scope of the service.
• Trips and excursions
  Our Pentalog Tour travel agency. offers a wide selection of trips and excursions in Karlovy Vary (Carlsbad), the Karlovy Vary (Carlsbad) Region, the Czech Republic and abroad. More information on the Leisure time program page.
• Early check-in and late check-out + luggage storage
  The standard check-in at 2 p.m. and check-out at 12 a.m. can be altered upon agreement with the reception desk. This service includes luggage storage.
  Late check-out: extra charge 50% of hotel accommodation rate for 1 night after prior settlement.
• Currency exchange office - Geld, money, деньги, ...
  You can exchange money in the hotel reception pursuant to the current currency exchange rate.
• Pets - pets on the road
  Maybe you do not want to leave your pets at home while you are enjoying your vacation? Bring them with you. Accommodation with pets is possible upon advance agreement (for a fee) when making the reservation.
• Pool complex - nice relaxation
  Besides the pool, hotel guests can also use a whirlpool, sauna, steam spa, and Kneip’s pavement for free The pool features attractions such as water-guns, air, and massage jets.
• Beauty services
  Besides the extensive offerings of the spa and wellness procedures, you can also use the services of our beauty salon. More information at the website devoted to beauty services.

Please do not hesitate to contact us with any questions regarding hotel services.
You can reserve accommodation and other services online. Please do not hesitate to contact us with any questions or special requests.

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